IMPORTANT INFORMATION:

1.  Arckit are a 100% Irish owned and operated company based in Dublin, Ireland. We currently ship worldwide to most countries.

2.  We aim to get your item(s) to you as quickly as possible and as such we try to dispatch your item the same day it is ordered and delivery can typically take 2-5 days.

3.  To ensure prompt delivery please make sure that you provide us with the correct address and include all relevant information such as the phone number / mobile number, State, County and apartment number.

4.  We are happy to ship to your work address and this is preferred as it can ensure prompt delivery.

5.  Please be aware that you will be asked to sign for your delivery.

*Please note that orders will only be delivered to the address specified on your order and will not be re-routed.

6.  Our USA orders ship from New Jersey so no custom duties apply.

At Arckit we care about our customers and we want to ensure that you are completely satisfied with every online purchase you make. From the date goods are received, we offer a 14 day return period from the date that you receive your item(s). 

**IMPORTANT NOTICE TO EFTA COUNTRIES**

If you are ordering from or shipping to Iceland, Liechtenstein, Norway, and Switzerland additional customs charges may apply which are beyond our control.

If you don’t see your country listed as available on our website please contact us on info@arckit.com for a bespoke shipping quote.

Customs and Taxes

In certain cases, international orders may be subject to additional import and custom charges which will be payable in cash or check upon delivery. You may be contacted by your local customs office prior to delivery. 

Any Questions?

If you have any questions or experience any difficulties with returning goods, please contact us at info@arckit.com and we will do our best to help.